What Our Clients have to say

Many thanks for a very well done job. Your workmen were a total credit to you, and you have excellent customer service: not easy to find these days. We will be spreading the word…… Many thanks   Mr Ward. Main Road, Whatstandwell, Derbyshire DE4 5HE

Dear Rob We just wanted to let you know how pleased we are with our new sash windows and that I was very impressed with your fitters – they did a fab job and also one of tidying up afterwards.

Absolutely delighted.   Mr & Mrs Sheppard. Dale Road, Stanton by Dale, Derbyshire.

Hi Rob, Thanks again for a really beautiful job well done. Can you please pass on our thanks to all the crew who worked on our windows, we are so pleased and proud of your professionalism. Best wishes   Mr I Ian, Nottingham Road, Eastwood.

Thank you for the amazing transformation from our old shabby and draughty timber sash windows to the beautifully engineered and energy efficient bygone sash windows. Our house looks exactly the same – but better. The team who fitted the windows were all very professional yet at the same time friendly and considerate.   As my husband left for work that morning we had moved some of the furniture away from the window areas, your team moved everything else and covered it with dustsheets. The chaos and dust began as the old windows were removed and during the day the new windows took shape. By the time Andrew returned from work he could hardly believe his eyes – the new sash windows were perfectly installed and all the mess had been tidied up by the team, even down to vacuuming the carpet and polishing the glass in the windows. Thank you once again for a job well done from initial consultation to final installation.

Dear Rob, Many thanks for an excellent, efficient job. The quality of the product is superb, and we are delighted with the result.

I would like to take the opportunity to commend the work that you have undertaken. I would also comment on the level of professionalism and politeness shown by your staff. If you are ever in need of a commendation, I would be more than happy to oblige.

All I can say is WOW! We live in an old cottage and our walls aren’t easy to work with but the quality of the installation is amazing. I highly recommend having the internal architrave if you have sash windows as it finishes them perfectly. From start to finish Rob, Alistar and the guys were first class and the workmen were courteous and professional and very clean. Great stuff. Would recommend to a friend

We have a period farmhouse and needed to replace the old single glazed wooden sash windows. Derwent installed Bygone collection UPVC sash windows for us and we are really, really impressed with the windows. The proportions ensure that they look wooden and are in keeping with the property. The compliments from visitors have already started and people are surprised to find they are UPVC. Andy and the team were super. Hard working and also tidy workers, something I have learnt is not common place with workmen! The quality of the finish is very impressive, thank you!

We had our upstairs windows replaced by Derwent earlier this year and everything about the process has been first class. The products are excellent, the workmanship of a very high standard and we absolutely delighted with the results.    People have been stopping us in the street as we leave the house to ask us about our lovely new windows.    From our initial enquiry through to the end of the installation we couldn’t fault anything and look forward to returning for the rest of the windows as soon as possible.