Dr Alexander W. Kim Newark, Nottinghamshire

Reference: Robert Walters, Derwent Sash WindowsGeneral
I have personally dealt with Mr Walters of Derwent Sash Windows on a numbers of occasions. He is a true professional and experienced craftsman, who listens and communicates his business well, this is a rare breed nowadays. I feel that I have made the correct choice for window replacement to my period property.Introducing Derwent Sash Windows
Mr Walters went out of his way to visit at a time that was convenient to myself. He made me feel confident in his work and materials by showing me a portfolio of commissioned work, company literature and professional certification.Workmanship
Derwent sash windows have replaced 23 windows (& 2 bespoke doors) in my Edwardian property using the ‘Bygone collection from Masterframe’. I specified an exact match to the existing period sash windows with the advantage of modern energy efficiency, and this was what was installed with no compromise. During the initial survey he paid attention to detail by photographing the original timber windows. I am very satisfied with both installation and the supervision of work.Communication
Telephone messages were always returned in good time. Robert Walters is a good listener and gives answers and solutions to my varied queries.
Time Keeping
Always on time, when he said he would turn up – he did.Pricing
The costs are competitive and value for money. All prices and options were individually listed which made my budget easy to calculate. There was no ‘hard sell’ – it was not needed. Practical Reference
I am happy for this property to be viewed by others as an